Our Kenmore Elite 90 series washer has served us well for the last 14+ years. We have replaced (diy style) the clutch (iirc), the lid switch and the drive couplers.
Yesterday night while a load was washing I noticed a noise from the washer that was getting louder and (I think) slower too for some reason. I turned off the washer and found the clothes all tangled around the center agitator. I thought maybe something had gotten stuck underneath the agitator so I took the clothes out and drained the water (in hindsight I would have reversed that order, lol), but there was nothing there.
I went online to try to diagnose the loud grinding noise I heard and what might be the cause. I couldn’t find much consensus, but did see agitator dogs come up more than once and I kept reading that it was a cheap, easy fix. I figured it couldn’t hurt to rule that one out so I took the top cap off the agitator, unscrewed the plastic thingy in the center with the square end of a long ratchet wrench piece (don’t you just love my oh-so-technical vocabulary? lol) and was able to easily pull out the agitator dog assembly.
Sure enough, the teeth were looking quite worn. They were still able to engage the agitator under low pressure but when DH gave a mighty turn, they slipped and gave the nasty loud noise I had been hearing. So God be praised, we will once again avoid an appliance man’s trip charge and fix this old beauty for near nothin’.